Shipping policy

All orders are processed within 1–3 business days (Mon–Fri, excluding holidays). You'll receive a confirmation email with tracking as soon as your order ships.

 

United States delivery: 5–11 business days. Shipping is FREE on orders over $35; orders under $35 ship for a flat $4.95.

 

Tip: Order by June 20 to receive your PupHush before the 4th of July.

 

If your order is delayed, lost, or hasn't arrived within 20 business days, just reach out to our support team — we'll send a free replacement or a full refund under our 30-Day Calm Guarantee. We want every dog (and every dog parent) to have a calmer night.

 

For any questions about your order, contact us through the contact details listed in our store. We typically reply within 24 hours.